Meet the Team

  • Karen Bustillo

    Chief Operations Officer

    Originally from Honduras, Karen has made Playa del Carmen, Mexico her home after earning a degree in Industrial Engineering in Cancun. With her expertise in advanced logistics, Karen ensures seamless operations for both our clients and team.

  • Jorge Alvarez

    Senior Hospitality Administrator

    Jorge, originally from the vibrant city of Guadalajara, Mexico, brings over 10 years of experience in hospitality management and customer service. Having called Playa del Carmen home for more than 5 years, Jorge has deep local knowledge and is dedicated to offering top-notch recommendations and accommodations to ensure every guest has an exceptional experience.

  • Lilly Parrales

    Hospitality Administrator

    Originally from Costa Rica, Lilly is the new addition to the Rich AF team with over 6 years of exceptional hospitality experience.

  • Kevin Jackson

    Owner & CEO

    Born in Washington, DC; Kevin has 15+ years in hospitality and a military background in leadership with large scale organization operation logistics. Kevin has recruited and continuously prepares his team to perform at the highest levels of customer service.

tO Travel like the best, YOU NEED the best experiences

In 2018, we started Rich AF in Miami, FL with the simple goal of giving the world our travel recommendations and reservations locally in South Florida. From that day forward we have stopped at nothing to create the most authentic, pure and effective formulas in the travel agency. Essentially expanding to Quintana Roo, Mexico… specifically in Playa del Carmen, Tulum, Cancun, and Bacalar.

We’ve personally searched the highest quality hospitality, dining, tours, concierge services and sourced them to service our network of top tier clients. We have 1st hand experienced the resorts that will be hosting and guiding our elite experiences.

We believe that travel is about more than just visiting new destinations; it's about creating memories that will last a lifetime. Tailoring every aspect of your journey to your individual needs and preferences. From the moment you step on board your private jet, to the moment you return home, you can trust us to take care of every detail.

Our portfolio includes the some of the world's most exclusive and desirable destinations, from private islands in the Maldives to luxurious lodges in Aspen, Colorado. Whether you're seeking adventure, relaxation, or a combination of both, we have the perfect itinerary for you.

Our team of travel experts has extensive knowledge of each destination, and they are passionate about creating unique and meaningful experiences. They will work with you to design a itinerary that suits your interests and budget, and will be available 24/7 to ensure that everything runs smoothly.

We understand that luxury travel is about more than just the destination, it's about the service you receive along the way. That's why we offer a range of VIP services, including private chauffeurs, personal butlers, and in-flight concierges. These services will ensure that your journey is seamless, comfortable, and unforgettable.

At our luxury travel agency, we believe that travel should be an escape from the ordinary, a chance to create lasting memories, and an opportunity to explore new horizons. Let us help you turn your travel dreams into a reality.

Contact us today to start planning your next luxury adventure.